Privacy Policy

1. Introduction

Brivio ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, your rights under applicable law (including General Data Protection Regulation – GDPR and California Consumer Privacy Act – CCPA) and how we keep it secure.

2. Data We Collect

Personal Data You Provide: name, email address, company name, job title, billing/contact information.

Usage & Technical Data: IP address, browser type, device information, usage statistics (via cookies and similar technologies).

Marketing Data: If you sign up for newsletters or communications.

3. Purpose of Processing

We process your data to:

• Provide and operate our Services.
• Communicate with you (marketing, updates, account).
• Improve our Services and marketing.
• Comply with legal obligations.

4. Legal Basis for Processing (EU/EEA only)

• Your consent (when required).
• Performance of a contract with you.
• Compliance with legal obligations.
• Legitimate interests (e.g., improving our Services, fraud prevention) provided your rights don't override.

5. Data Sharing & Recipients

We may share your personal data with:

• Service providers or subcontractors (e.g., hosting, analytics, CRM) under contract and subject to confidentiality.
• Legal or regulatory authorities where required.

We do not sell your personal data.

6. International Transfers

Your personal data may be transferred to and processed in countries outside your location. Where required, we will ensure adequate safeguards (e.g. Standard Contractual Clauses) are in place.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, to comply with legal obligations, to resolve disputes and enforce our agreements.

8. Your Rights

Under GDPR you may have the right to access, correct, erase, restrict processing, portability, object to processing, withdraw consent. Under CCPA, California residents have rights to know, delete, opt-out of sale (note we do not sell data) and non-discrimination for exercising rights.

To exercise your rights, contact us at: hello@brivio.co.

9. Cookies & Tracking

We use cookies and similar tracking technologies to provide, improve and monitor our Services. You can configure your browser to refuse cookies. See our Cookie Policy for more details.

10. Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorized access, disclosure, alteration or destruction.

11. Children

Our Services are not directed to children under 16 (or minimum age as per local law). We do not knowingly collect data from minors.

12. Changes to Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new "Last Updated" date.

13. Contact

If you have any questions about this Privacy Policy, you can contact us at:

Email: hello@brivio.co